Ask Customers. Spot Trends. Grow Revenue.
Total responses
12M+
survey responses collected across Shopify stores last year
Question Β· NPS
How likely are you to recommend us to a friend?
π‘ππππ
Response rate
Post-checkout surveys clear 47% β without a single discount.
47%
median across 2,300+ Shopify stores
Shopify App Store
β
β
β
β
β
4.9
from 1,800+ merchant reviews
NPS trend Β· last 90d
User experience peaked in November
Trusted by leading brands
How Compra helps
Every order tells a story
See the person behind every answer
Every response comes with their order, product and history β not just a score.
Spot exactly what's working
Group responses by product, city, channel or spend to see where to focus next.
Learn why they really buy
Simple surveys that get the real reasons, in your customers' own words.
Channels
Meet customers every step of the way.
Features
Customer intelligence at full depth. Stop guessing, start shipping β Compra turns survey responses into the insights that actually move the needle.
NPS trend
Rolling 7-day promoter score
Drag & drop to change the order of surveys
Customers who meet the conditions for more than one survey will be shown the first on the list. Drag to change the order of your active surveys.
1
Active
Customer attribution survey
All customers, US/ India/ Canada, Order value > $100
2
Active
NPS survey
All customers
3
Active
Customer satisfaction survey
All customers
If / else
Customer Type
is Repeat
Location
is New York
Product Purchased
is Premium Skincare
Target Survey
Send Survey
How did the customer first hear about us?
Facebook
Twitter
Google
Instagram
Youtube
Friends
Other
Instagram has the highest customer attribution
Customer attribution across different platforms
NPS by customer insights
β
NPS
See every promoter and detractor by name, next to their order history and the verbatim line that drove the score.
Shopify Flow automation
β
Flow
The moment a survey is answered, kick off any Shopify Flow: award loyalty points, alert Slack on a low score, log it to Sheets, tag the customer by answer.
Smart survey logic
Every question branches on the last answer, so promoters get an upsell and detractors get a recovery path β inside one survey.
Precision targeting
Stack any Shopify property β SKU, channel, order value, lifecycle stage β to put the question in front of exactly the right shopper.
Channel attribution
Ask where they actually heard about you, then read repeat rate and loyalty by channel β not by last click.
Satisfaction trends
Sentiment tracked hour by hour as orders land, so a bad batch or broken flow surfaces before the day closes.
02 / 06Auto-cycling
Customer stories
Brands that listen, win.
Replaced Monday standup with a Compra dashboard.
Read story
Found a $1.2M attribution gap in one question.
Read story
Ran 17 surveys in 30 days. Here's what stuck.
Read story
Reviews
Real teams, real wins.
What operators say changed after switching to Compra. Scroll to stack β click to read the full review.
Published on May 22, 2026
"We stopped guessing the week we turned on Compra. Every Monday review now starts with what customers actually said."
Subscription
Published 6 days ago
"Found a $1.2M attribution gap with a single post-checkout question. We didnβt even know to look."
Beauty
Published 2 weeks ago
"Compra replaced our Monday standup. The dashboard tells the story before we do."
Outdoor
Published a month ago
"Ran 17 surveys in 30 days β the only ones that mattered were the ones Compra wrote for us."
Sportswear
Pricing
Pay for the responses,
Pay for the responses,
nothing else.
Start free with 100 responses. Slide to the plan that matches your volume β upgrade or downgrade anytime.
Free
No credit card required.
$0
/ forever
Start free and scale as you grow β upgrade or downgrade anytime. You're only billed on the responses you collect.
Get started for freeAll plans, all features
Post-purchase surveys
Link surveys
WhatsApp surveys
On-site surveys
QR code surveys
Advanced survey targeting
Customize survey priority
Advanced analytics dashboard
NPS dashboards
Shopify Flow automation
Export survey reports
Survey set-up & activation
Reach out
Start collecting insights, today.
Answer four quick questions and we'll line up the survey setup that fits your store β your brand, your goals, your scale.
- A reply from a human within one business day
- A free survey audit of your post-purchase flow
- No sales pitch, no spam, no follow-up calls you didn't ask for
Question 01
Is your store on Shopify?
Select only one
Question 02
What do you want to learn from customers?
Select all that apply
Question 03
How many orders do you ship a month?
A rough range is fine
Question 04
Where do we send your setup?
Got it β thanks!
We'll review your answers and reach out within one business day.